Privacy Policy

Last updated: April 18, 2026

Vellenue ("we," "us," or "our") operates vellenue.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, business name, and business type
• Email address and phone number
• Payment information (processed securely by PayPal — we never store card details)
• Messages and project details you submit via our contact form

We also automatically collect certain information when you visit our site, including your IP address, browser type, pages visited, and time spent on pages (via Google Analytics).

2. How We Use Your Information

• To deliver the web design services you purchased
• To communicate with you about your project
• To send service updates or follow-up messages (you may opt out at any time)
• To improve our website and services
• To comply with legal obligations

3. Payment Processing

All payments are processed by PayPal. We do not collect, store, or have access to your credit card or bank account information. PayPal's privacy policy governs the handling of your payment data. You can review it at paypal.com/privacy.

4. Cookies & Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect anonymous data such as pages visited and time on site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

• Service providers who assist us in delivering our services (e.g., Formspree for form handling, PayPal for payments)
• Law enforcement or government agencies when required by law

6. Data Retention

We retain your contact and project information for as long as needed to provide services and comply with legal obligations. You may request deletion of your data at any time by emailing us.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@vellenue.com.

8. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
hello@vellenue.com